FAQ

• Where are the downloads I purchased?

  Your downloads are available on our website immediately after your purchase. We’ll also email you links to them from yourfriends@azulita.org. If you created an account, you can access them anytime on your account page.

  If you haven’t received the email, please check your spam folder. If you still can’t access your downloads, chat with us or email us at yourfriends@azulita.org and include the email address you’d like to receive your downloads at.

• I accidentally bought the wrong item. What should I do?

  Chat with us or email us at yourfriends@azulita.org. We’ll be happy to get you the right items.

• I lost the email with the links to the downloads I purchased. How can I get them back?

  Chat with us or email us at yourfriends@azulita.org. We will verify the sale and send you links to download your items.

• What is your return policy?

  We have a 30-day no-questions-asked return policy. If you aren’t satisfied with your purchase for any reason, chat with us or email us at yourfriends@azulita.org and we will give you a full refund.